Shipping & returns
Shipping times are subject to availability and will be confirmed by an associate once your order is reviewed.
1. Returns
All returns must be postmarked within thirty-one (31) days of the purchase date. All returned items must be in new and unused condition with original tags and labels attached. Boxed items can be opened, but all packaging must be included.
2. Return Process
To return an item, place it securily in its original packaging and include your proof of purchase, then mail your return to the following address:
Auto Trim Design
Attn: Returns
2951 king Ave West
Billings MT 59102
Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.
3. Refunds
After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.